Armand is really an answer to our prayers! He is extremely knowledgeable and not only able to say what to do, but WHY or WHY NOT. That has been one of our daughter's biggest frustrations in the past as she wants to understand WHY NOT to use e.g. a certain formula when it makes sense to her. Armand also went out of his way to accommodate our daughter while he was travelling to Japan with a big time difference. He also patiently allows enough time for her to try and figure out the problems herself. It is a slow but very deep and valuable process.
Lize
